Hotel Tugu Lombok

We stayed here three nights initially, in a lead-in room type, and we were blown away by how cool this place was. It's actually quite hard to see what it's like by just the website, we ended up taking a chance on it based on the excellent reviews, but we were thinking of it as the wildcard of our stay on Lombok. It's beautiful, clean, and unique, with interesting things to see around every corner. We left for Gili Islands a few days later, but by then we had been so spoiled by this place that we cancelled our accommodation there after two nights and returned to Tugu for another 4 nights. Next to Tugu, Gilis are crowded, ugly, dusty, and noisy. The grounds are huge and spectacular, on a private beautiful beach. Lush grass, incredible garden, two amazing restaurants - the Chinese inspired one is open a couple of nights a week, a fun and beautifully appointed change of scenery for dinner. The second pool in a huge lap pool, private and away from the main restaurant area. The main pool is conveniently set at the restaurant, for quick meal and drink service. Our first room was nice enough, ample space for our two kids, with an indoor bathroom, if you prefer your bathroom air conditioned. Our second stay we upgraded to an Aloon Aloon Garden Villa, which was well worth the small amount more, and we prefer an outdoor bathroom. We were able to put two additional single beds in here for a very small additional amount. The food was very good. It's not 5 star, but it's still very delicious and perfectly good. We were impressed with the generous breakfast. The real highlight of our stay was the staff, they are exceptional, and made us and our kids feel so at home, and like nothing was too much trouble. Thank you so much staff of Tugu!

I can't praise the staff enough at this hotel, which truly made it the highlight of our stay in Indonesia. There was a slight hiccup when first arriving but the staff did everything they could to make us feel relaxed. The quality and range of food was the best we had in all of Indonesia, and they offered free kayaks, paddle boards and snorkels for their private beach. Truly this is paradise! Tip: I highly recommend the snorkeling excursion they offer. You have your own personal guide who knows all the best spots and points out kinds of fish that we wouldn't have spotted ourselves!

Charming rooms, beautiful grounds with lots of interesting art, excellent food - particularly the indonesian dishes but great burgers as well. Wonderful service - they really made us feel pampered. Nice beach. This is a place to come when you just need to get away from it all and relax.

My partner and I had the most blissful 3 days at Hotel Tugu. As other reviews have said, it is a special place. The grounds are stunning, spacious and beautifully maintained, and connect to a quiet patch of private beach. The traditional architecture and artefacts dotted around give this place a feel that is different to a hotel. It’s entirely possible to find yourself a patch of serenity somewhere that you would be forgiven for thinking you were the only guests here. The service was by far a highlight; all staff went out of their way to make us feel welcomed, remembered and comfortable, and did so with genuineness. We were only able to eat at the main restaurant as the other was closed, but every meal was delicious and carefully presented. I couldn’t say I’ve ever been sad to leave a hotel before staying here. Cannot recommend enough.

The Togu Hotel is a special place. The restaurant area with its huge and temple like architecture is phenomenal and also the two pools are fantastic. From almost everywhere, you can see the sea. The hotel offers very beautiful experiences, such as a romantic breakfast on a boat, wonderful spa treatments in an amazing building, and the staff is very kind and accommodating.